The fine print

Terms of service

These terms apply when you use this site or book a Plot Twist date. Plot Twist is a small business in the Tri-Cities, Washington. By booking, you agree to these terms.

1. What you're buying

A Plot Twist is a custom surprise date night for two. We plan the date and give you a sealed envelope with your itinerary, prepaid gift cards for the stops and a few conversation starters.

2. All-inclusive pricing

You choose a budget from $50 to $1,000 for two. That's your all-inclusive price for our planning and the experiences, provided as prepaid gift cards. There's no planning fee, deposit or second payment. Tips, transportation, and anything you spend beyond the gift card amounts aren't included and are your responsibility.

3. Booking ahead and delivery

  • 7+ days ahead: choose free mail delivery (Kennewick, Pasco, Richland and West Richland addresses only) or free pickup at any Ahava Coffee Roasters café, our pickup partner (Sandifur in Pasco, Canal in Kennewick, or Ava Way in Richland) on the day of your date during café hours.
  • Less than 7 days ahead: same-day rush pickup only, with a $10 rush fee.
  • Sunday dates: pickup is the Saturday before (7am–5pm). A rush Sunday date must be booked before 5pm Pacific that Saturday.

4. Service area

We plan dates in Kennewick, Pasco, Richland and West Richland, WA, and we only mail envelopes to addresses in those cities.

5. All sales final

All sales are final and we don't offer refunds. Your prepaid gift cards stay valid, so if plans change, the weather doesn't cooperate, or you want to reschedule, you can use them another time. Each gift card is issued by the business it's for and follows that business's own terms.

6. Your responsibilities

  • You're responsible for your own transportation, your conduct, and your safety during the date.
  • Alcohol is only for guests 21 and over with valid ID, and it's your responsibility to drink responsibly. Non-drinkers are always accommodated.
  • Please tell us accurate information about dietary needs, allergies, accessibility needs and no-go's so we can plan around them.

7. Venues

The businesses on your itinerary are independent and operate under their own terms, hours and policies.

8. Governing law

These terms are governed by the laws of the State of Washington.

9. Contact

Questions: hello@plot-twist.date