The fine print

Privacy policy

Plot Twist is a small business in the Tri-Cities, Washington. This policy explains, in plain language, what information we collect when you book a date and what we do with it.

What we collect

  • Contact details: your name, email address, and (if you give it) your mobile number.
  • Delivery details: a mailing address if you choose mail delivery, including a gift recipient's address if you send the envelope to them.
  • Date preferences: the names you give us, occasion, interests, adventure level, budget, date and time window, starting city, travel preferences, and anything else you tell us.
  • Sensitive preferences you choose to share: dietary needs and allergies, alcohol preferences, accessibility or mobility needs, and your no-go list.
  • Gift details: recipient names, your gift message, and the gift giver's name and email.
  • Order and payment information: your order details. Payments are processed by our checkout and payment providers; we don't see or store your full card number.
  • Basic site data: our store platform (Shopify) uses cookies and similar technology to run the site, the cart and checkout.

Why we collect it

We use your information only to plan and deliver your date: to design the itinerary around your preferences and needs, prepare and deliver or hand over your envelope, contact you about your booking, and keep records of orders.

Who we share it with

We share information only as needed to fulfill your order, for example with our payment processor and our store platform, and with the mail service if your envelope is mailed. We do not sell your personal information, and we don't share it for advertising.

How long we keep it

We keep booking details for as long as we need them to plan and support your date, and order records for as long as required for tax and accounting purposes. After that, we delete them.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it by emailing hello@plot-twist.date. We may need to keep some order records where the law requires it.

Changes and contact

If we change this policy, we'll update this page. Questions: hello@plot-twist.date.