Frequently asked questions
Planning
How does it work?
Pick your budget and adventure level, choose a date, and tell us a little about you two. We plan the date with local Tri-Cities spots and give you a sealed envelope with your itinerary, prepaid gift cards for every stop and a few conversation starters for the night. Open it when it's time to go.
How far ahead should we book?
Book 7+ days ahead for free mail delivery or free pickup at any Ahava Coffee Roasters café. Less than 7 days away? Rush pickup only, with a $10 rush fee.
Can we pick the date?
Yes. You choose the date and a start time (morning, afternoon or evening) in the planner. All times are Pacific.
How do you know what we'll like?
The planner asks for your budget and adventure level, then (all optional) the occasion, what you both enjoy, dietary needs, alcohol, hard no's and anything else, like accessibility needs. We plan around all of it.
What if we've already been somewhere on the itinerary?
Tell us in the "Anything else?" box on the About you two screen: places you've already been, and favorites to include or avoid.
Can you do last-minute dates?
Yes. Inside 7 days, it's rush pickup at the Ahava Coffee Roasters café of your choice, with a $10 rush fee. Sunday dates pick up the Saturday before, so book before Saturday 5pm Pacific.
Budget & pricing
How does the budget work?
You choose any amount from $50 to $1,000 for two. That's your all-inclusive price.
What does my budget cover?
Every dollar of your budget goes into your date as prepaid gift card value from local Tri-Cities spots (at $1,000: the overnight stay we book plus gift cards for the rest). Your sealed itinerary comes with it.
Does every dollar go to our date?
Yes. Every dollar you spend goes into your date as gift card value. No planning fee, nothing taken off the top. At $1,000, every dollar goes to your date: the overnight stay we book plus gift cards for the rest. Tips and transportation aren't included.
Will our date look like the examples?
No, and that's the fun part. The example dates on our site just show what a budget can cover. Your actual date is planned just for you, around your answers and with local spots that fit, so it will be different. The budget always works the same way, though: every dollar goes into your date.
Can we do a double date?
Yes. Choose "Double date (4 people)" in the planner. It's the same $50–$1,000 budget, and it covers all four of you; every dollar still goes into the date as gift card value. Double dates work best around $150 and up so there's enough for four at every stop. At $1,000 it's The all-out night: our most extravagant date night for four. There's no hotel stay on double dates; the overnight stay is for dates for two. We'll ask for all four first names. Tips and transportation aren't included. Gifting a double date works the same way.
Is there a planning fee?
No. The budget you choose is the price, and every dollar of it goes into your date. The only possible extra is the $10 rush fee for dates less than 7 days away.
Are the places local?
Yes. Every date is built from local Tri-Cities businesses, and your gift cards are from those spots.
What's included at $1,000?
The Overnight ($1,000 for two) includes an overnight stay somewhere nice, booked by us. Your reservation details and check-in info are in your sealed itinerary; bring ID at check-in. The rest of your budget comes as prepaid gift cards from local spots for the other stops. Tips and transportation still aren't included. Below $1,000, dates don't include an overnight stay. Double dates at $1,000 are The all-out night for four instead, with no hotel stay.
What's not included?
Tips, transportation, and anything you spend beyond the gift card amounts.
Envelope & reveal
What's inside the envelope?
Your itinerary (stops, times, addresses and dress code), prepaid gift cards from local businesses for every stop, and a few conversation starters for the night. On a double date, the starters are made for the whole group.
When do we open it?
Keep it sealed until it's time to go, then open it together and follow the itinerary.
How do we know what to wear?
The dress code is written on your itinerary.
How long does it last?
Most dates run a few hours.
Preferences & safety
Dietary restrictions and allergies?
Pick them on the About you two screen (vegetarian, vegan, gluten-free, dairy-free, nut allergy) and add any other allergy in the "Anything else?" box. We'll plan around them.
Accessibility needs?
Add any accessibility or mobility needs in the "Anything else?" box and we'll plan around them.
We don't drink. Is that OK?
Yes. Non-drinkers are always accommodated. If your date includes alcohol, bring ID.
Can we rule out certain activities?
Yes. Use the hard no's list (heights, water, crowds, loud places, very physical, animals, late nights) and add anything else in the notes. Whatever level you pick, we'll never plan anything on it.
Delivery & pickup
Is mail delivery free?
Yes, for Tri-Cities addresses (Kennewick, Pasco, Richland and West Richland) when you book 7+ days ahead. It's mailed to arrive before your date.
Is pickup free?
Yes, when you book 7+ days ahead. For dates less than 7 days away, it's rush pickup with a $10 fee.
Where and when is pickup?
At our pickup partner, Ahava Coffee Roasters. Choose any of its three cafés: Sandifur (9425 Sandifur Pkwy #105, Pasco), Canal (6607 W Canal Dr, Kennewick) or Ava Way (5069 Ava Way, Suite 101, Richland). Pickup is only on the day of your date during café hours: Mon–Fri 6am–5pm, Sat 7am–5pm. The cafés are closed Sunday, so for Sunday dates, pickup is the Saturday before, 7am–5pm.
Do you deliver outside the Tri-Cities?
No. Mail delivery is Tri-Cities only. Outside those cities, choose pickup at any Ahava Coffee Roasters café.
Changes
Can I get a refund?
No. All sales are final, but your gift cards stay valid to use later.
Can we reschedule?
Yes. Just use your gift cards another time.
What if it rains?
Use the gift cards another day.
Gifts
Can I give it as a gift?
Yes. Start at Gift it (or turn on "It's a gift" in the planner) and add the gift details.
Is there something to wrap?
Yes. Print our free card that tells them they've been gifted a surprise date night (with To, From, the date, a short how-it-works and room for your note), so you have something to wrap today: 5×7 card (PDF) or letter size, 2 per page (PDF). No price is shown. The card is the announcement; the sealed envelope comes later, mailed before the date (7+ days out, Tri-Cities addresses) or picked up at an Ahava Coffee Roasters café on the day of the date.
Who picks the date?
The gift giver, in the planner.
Can I add a message?
Yes. Your gift message is printed with the envelope.
Can it be mailed to the recipients?
Yes, to Tri-Cities addresses, when the date is 7+ days away.
Local businesses
I own a local business. Can we partner?
We'd love to hear from you. See Partner with us.
Contact
How do I reach you?
Email hello@plot-twist.date or use the contact form.